Dressed in her scrubs and wearing personal protective equipment, Telisha McDonald stood next to Bert O鈥橫alley, MD, the president and chief executive officer of the (UMMC). Underneath her mask, McDonald wore a big smile Dec. 15 as O鈥橫alley handed her a plaque naming her Employee of the Quarter.
The Pigtown native was honored for her dedication, skill, and commitment to her job as a medical assistant at the Stoler Center in the .
鈥淚 wasn鈥檛 doing anything other than my job, so it was really a shock to me to receive it,鈥 McDonald says. 鈥淚鈥檓 so happy to feel appreciated, and even before being given the plaque, I felt appreciated at work.鈥
Bert O鈥橫alley, MD, the president and chief executive officer of the 爆料公社 Medical Center, presents Telisha McDonald with a plaque naming her Employee of the Quarter.
McDonald previously worked in a blood lab at the Red Cross for 14 years but was laid off in December 2019. After losing her job, she came across the 爆料公社, Baltimore鈥檚 (UMB) Community Engagement Center (CEC), which was hosting career training workshops through its weekly program. Workforce Wednesdays aim to empower West Baltimore job seekers through one-on-one career counseling, career training workshops, and resources to help connect them with employers.
鈥淭his program is really fulfilling because you鈥檙e helping people meet their career goals and you鈥檙e helping the employer find a great employee,鈥 says Lisa Rawlings, MBA, director of workforce development and job readiness at UMB. 鈥淥n the other hand, it can be frustrating because it shows that there are so many barriers for people to be able to find employment and get hired. What we鈥檙e trying to do is help our community members navigate those barriers and put them on the right track toward a great career.鈥
McDonald says she tried to get a job at UMMC in the past but never made much progress. She hoped that UMB Workforce Wednesdays would provide the road map she needed to get hired.
鈥淲hen I came in, we went over my r茅sum茅 and I started filling out applications,鈥 McDonald says. 鈥淗onestly, I would not have thought to apply for the medical assistant job that I鈥檓 currently in. It was Miss Lisa who told me I would be a good fit.鈥
After sending out a few applications, McDonald was invited by Rawlings to a couple of recruitment events at the CEC where she could network and participate in mock interviews.
鈥淭his was really good for me because I struggle with interviews,鈥 she says.
Because she was job-ready, McDonald was quickly scheduled for a screening interview for the Southwest Partnership鈥檚 Community Referral Program for West Side Employment. has an anchor institution program that partners with many community anchors in Baltimore including UMB and UMMC.
After passing her screening interview for the referral program, McDonald participated in a UMMC recruiting event at the CEC and landed four job interviews. She needed to attend only two of the four because during the second interview she was hired on the spot.
鈥淎fter I lost my job and started looking for work, I didn鈥檛 think that I was going to find anything good,鈥 she says. 鈥淏ut then I found this job after only a few weeks of coming to the Workforce Wednesdays events. I felt like, 鈥業鈥檓 back.鈥 This is a fresh start and things are happening, so I felt good.鈥
She started her new position at the Stoler Center in April 2020, putting her on the front lines of the COVID-19 pandemic. This required her to perform many duties including checking patients鈥 vital signs, placing IVs, performing COVID tests, and scheduling appointments. She was able to stay on top of the tasks, learn on the job, and maintain a positive disposition with her colleagues and clients. It was for all of these reasons that McDonald was awarded Employee of the Quarter.
鈥淭his is a great example of a win-win,鈥 Rawlings says. 鈥淥ne of our neighbors got an opportunity to work with a great organization and our anchor partner got a great employee.鈥
Due to the pandemic, the UMB Workforce Wednesdays program does not have a walk-in option, but community members can still book virtual appointments any day of the week with Rawlings using .